Festival FAQs

What will be there?

The event will consist of arena standard staging, lighting and sound, as well as numerous fully licensed bars and street food vendors. 

 

What is there for children?

Due to the format of the event, specific children’s entertainment isn’t available, which is why they can enter the event for free.

 

Are there disabled/baby change toilets?

Yes, there will be a variety of toilets from disabled/baby change to men’s urinals. We will be monitoring these throughout the event to ensure that they are as clean as possible.

 

Where is the festival site located within Mote Park?

The main festival entrance will be situated opposite Mote Park Café, with Mote Park’s main entrance off Mote Avenue being the best way to access the site.

 

Can we leave and come back?

Unfortunately due to the format of the event, you won’t be able to leave and re-enter.

 

Is it safe?

Each customer will be searched and so too will their bags. There will be a zero tolerance approach implemented by our experienced and professional security team.

 

We do ask, however, that it is still the responsibility of parents to maintain the welfare of their children at the event, as well as accompanying any children under the age of 16.

 

There will also be a medical area on site, where trained first-aiders and paramedics will be available at any time.

 

Can we camp?

Camping isn’t available for this event.

 

Is there parking provided?

Unfortunately not and therefore you will need to park in one of the many local car parks. Visit https://tinyurl.com/yy7y7tjg for locations.

 

What happens if there’s bad weather?

The weather shouldn’t affect the festival too much, however the ground may become wet and soft, so if the weather up to and including the day of the festival is wet, we would advise wearing your wellies!

 

WHAT YOU CAN BRING

 

Can I bring my own food and drink?

Yes, you are permitted to bring your own snacks and soft drinks into the event (no alcohol). 

 

Can I bring my pet?

Unfortunately not, the only animals that are permitted on site are registered guide dogs.

 

Can I bring a chair or blanket?

You’re welcome to bring your own chairs/blankets however we will provide seating areas in each pod.

 

Can I bring my camera?

Yes, however it must not be used for commercial use unless given permission by the event organiser prior to the event.

COMPLAINTS

How do I make a complaint?

To make an official complaint, please email info@rockthemote.com, however please ensure that your complaint is made within seven days of the event.

  • Facebook Social Icon

Like our facebook page to keep up to date with all of the latest news

Owned & operated by Lucus Live LTD.